Caregiver providing overnight care

Personal Centered Care

Care as unique as the person.

At Lighthouse Homecare, we believe that truly great care begins with truly understanding the individual. Our Person-Centred Care approach places each client at the heart of their care plan — honouring their choices, routines, preferences, and life story.

We take the time to understand not just what support is needed, but how it can be delivered in a way that feels familiar, respectful, and empowering.

What Is Personal Centered Care?

Personalised care and hygiene are essential aspects of domiciliary care. This support helps individuals maintain their daily routines while upholding dignity, comfort, and wellbeing

It includes assistance with tasks such as bathing, toileting, grooming, dressing, oral hygiene, feeding, positioning, and transferring. It may also involve meal preparation, laundry, bed changing, and medication support.

These tasks are delivered with compassion, empathy, and understanding — making each person feel respected and cared for.

By maintaining personal hygiene, we help prevent infections, support physical health, and reduce the risk of hospital readmissions or premature entry into residential care.

Background

Our Personal Centred Care includes:

We believe that truly personalised care honours the whole person — their identity, choices, and way of life. That’s why our support isn’t just built around needs, but around people.

  • A care plan tailored around the person’s needs and wishes
    Each plan reflects the individual’s routines, preferences, and what truly matters to them.
  • Respect for cultural background, beliefs, and values
    We deliver care with sensitivity and inclusivity — always mindful of what’s meaningful to the person and their family.
  • Flexible care that adapts to changing needs
    Our approach is dynamic, evolving as health, comfort, or lifestyle needs change over time.
  • Regular reviews involving the client and family
    Collaboration is key — we invite ongoing input to keep care personal, responsive, and empowering.
  • Emotional support, dignity, and independence
    Because care should uplift, not replace — preserving confidence and a sense of self is just as important as meeting physical needs.

Personalised Care Plans

At Lighthouse Homecare, we understand that no two individuals are the same. That's why we build fully personalised care plans that reflect each person's unique needs, routines, and preferences.

Following an in-depth assessment, we collaborate with families to create a plan that adapts to real-life situations — from health conditions to lifestyle rhythms. Visits are scheduled strategically around peak need times, ensuring support is delivered exactly when it matters most.

Personalised care planning session

Companionship Care

Beyond the essentials of personal care, emotional wellbeing plays a vital role in a person's quality of life. Our carers form genuine, trusting relationships with the people they support — often becoming a familiar, friendly presence in their day.

Whether it's a warm conversation, a shared game, or simply a walk around the garden, our companionship care reduces feelings of loneliness, encourages engagement, and helps nurture mental and emotional health.

Caregiver providing companionship support

Flexibility

Life changes — and so should care. Lighthouse Homecare offers flexible services that adjust alongside your loved one's evolving needs. Whether care is needed for just a few hours a week or on a 24/7 basis, we're equipped to scale our support accordingly.

This flexible approach allows individuals to remain in the comfort of their own home for longer, while still receiving the high-quality assistance they deserve. Independence is preserved, peace of mind is assured.

Flexible home care services
Elderly care background

Lighthouse’s Promise of Respectful, Inclusive Care

We are dedicated to providing compassionate, culturally sensitive care that embraces people of all backgrounds. Our goal is to ensure that everyone—regardless of beliefs, identity, or circumstance—has access to respectful, dignified care when it matters most.

Personalised Care in the Comfort of Your Home

Helping Your Loved One Heal at Home, With Confidence and Dignity

At Lighthouse Homecare, our personalised care services are designed to support individuals in leading fulfilling, dignified lives. We assist with daily tasks in ways that promote independence, confidence, and overall wellbeing.

Each care plan is thoughtfully developed to reflect the unique needs of every client. Through open conversations with families and our experienced care management team, we create tailored solutions that honour personal routines and preferences — so your loved one can continue living life on their own terms.

Our goal is to help maintain independence, offering compassionate care in a respectful, person-centred way.

Personal carer helping elderly woman at home

Supporting Your Independence with a Personal Carer

For many, home is more than just a place — it’s a space filled with familiarity, memories, and a sense of control. That’s why maintaining independence at home is a priority for us.

Our dedicated carers play a key role in helping clients remain empowered, safe, and supported — all within the comfort of the home they love.